My wallet disappeared last weekend. Truly baffling how it did so. Baffling and inconvenient.

I'm waiting for a new debit card to get to me. Even though I'm 90% sure that the wallet did not fall into evil hands, they unsurprisingly cancelled the card. So it wasn't too much a surprise when I got an email from Rhapsody informing me that there was a billing problem and to give them a call.

I was hoping that they might cut me some slack on my due date. Ideally, they would try again in a week and I'd get service until then. Also acceptable was suspending my account until I could pay. Not desirable, but it would have been understandable. Mostly I just didn't want them to think that I was some sort of deadbeat.

I was only on hold for a couple of minutes, which after waiting for half an hour or more while trying to sort out the RAW360.com business earlier in the month, was nice. I had a little trouble understanding the foreign accent of the guy who did take my call. I'm not sure if he was actually in a foreign call center, but if so I might say that I actually appreciate it comparison to some of the domestic call centers I've called where the calltakers may not have an accent, but are decidedly indifferent. If it's a foreign call center, score one for the Indians.

Anyhow, not only did they not cut service off, but they actually comped me for the month! Granted, I've been with them for a year and the $10 they comped me still doesn't make them less expensive than Yahoo Music over the course of six months or a year, but their flexibility alone is certainly worthy of commendation.

I talked to a young foreign gentleman